Our hospitality workers are everyday heroes who go above and beyond to help others, especially in times of crisis. Whether they work in hotels, restaurants, shops, or other attractions, they’re often the first faces guests see. Hospitality workers put their best foot forward to warmly welcome out-of-town guests and residents alike. HoCo is showing its gratitude for them and everything they do because their work is critical to our community and they deserve to be celebrated!

Check back often as more HoCo Gratitude spotlight workers are added throughout the year!

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Gerald Jordan @ CCTA Logo

Gerald Gratitude

Deputy Director,  Columbia Center for Theatrical Arts

Gerald has been with CCTA for nearly 10 years!

What is your favorite thing about working in the hospitality industry?

"My favorite thing about working in the hospitality industry is the impact that we have on both the kids and the community. It lasts longer than the time we are with them. It allows us to make a lasting impact on not only them but their families. Seeing them realize and recognize their talent and discover a confidence in themselves that they did not know they had will always be the greatest reward. We tell them from start to finish that they are stars and all we need is for them to believe in themselves. The rest takes care of itself."

What do you want your customers to know about working in hospitality?

"We always strive to give the children everything we can. Our objective is to teach them skills that transcend the stage that helps them develop as people whether they are in front of an audience or not. These programs are an investment in their futures and we will do anything we can to help them."

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Mike Foster @ Savage Mill Logo

Savage Gratitude

Facilities Manager, Savage Mill

Mike Foster has been at Savage Mill for nearly 20 years! 

What is your favorite thing about working in the hospitality industry?

"Growing up in Savage, The Mill was always an important part of my life so being able care for the buildings and it's visitors helps me feel like I'm doing something for the community that has done so much for me."

What do you want your customers to know about working in hospitality?

"When you spend so much time working with the public it's important to remember that a short interaction with someone can have a big impact. It's nice knowing that sometimes it only takes something small to make someone's day and I hope that they take that little bit of kindness and pass is on to the next person they meet."

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Kara Lovalvo @  Aida Logo

Cara Grat.

 

Chef, Aida Bistro & Wine Bar

Kara has been at AIDA for 3 years

What is your favorite thing about working in the hospitality industry?

"I grew up with my mom cooking a different meal almost everyday. It became a part of my life experience. I took that passion into culinary school. This encouraged my career choice to cook for the rest of my life. Now, I can see almost immediately, the impact my team has on our guest experience."

What do you want your customers to know about working in hospitality?

"It is a high energy, high stress job. Our biggest challenge is maintaining consistency and managing everyday challenges. The last 2 Covid years have given me the strength and knowledge to handle almost anything. I am more confident than ever in what me and my team can handle each day."Line

 

Candace Manos @  Pinot's Pallete Logo

Candace Manos

 

Studio Coordinator & Instructing Artist, Pinot's Palette

Candace has been with Pinot's Palette for over 6 years!

What is your favorite thing about working in the hospitality industry?

"I’ve always loved interacting with people. My background in theater as a stage manager really helped me develop a passion for communication and ultimately customer service. Working with Pinot’s Palette inspired me to seek a certificate in hospitality and event management."

What do you want your customers to know about working in hospitality?

"My motto is to treat people how you’d like to be treated, and I uphold that sentiment when communicating with our customers. I think communication is extremely important and when we communicate effectively great things can happen. "Line

 

John Hinzman @ VC logo

John Hinzman

Project Consultant, The Vertical Connection

John has been with The Vertical Connection for 2 years.

What is your favorite thing about working in the hospitality industry?

"Getting to meet new people every day and helping them make their homes beautiful!"

What do you want your customers to know about working in hospitality?

"That this is a profession. I am licensed and have been through countless hours of professional education."

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Sally Weatherholt @ Hudson Coastal

Sally Gratitude

Kitchen Supervisor @ Hudson Coastal Raw Bar & Grille

Sally was the first person hired when Hudson Coastal opened in 2017!

What is your favorite thing about working in the hospitality industry?

"My favorite thing about working in the hospitality industry is being part of a team that works so well together under pressure to ensure that our customers have a great time and wonderful meal."

What do you want your customers to know about working in hospitality?

"I want customers to know we enjoy hearing positive feedback. If you enjoy your meal, we are doing our jobs well.."

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