Our hospitality workers are everyday heroes who go above and beyond to help others, especially in times of crisis. Whether they work in hotels, restaurants, shops, or other attractions, they’re often the first faces guests see. Hospitality workers put their best foot forward to warmly welcome out-of-town guests and residents alike. HoCo is showing its gratitude for them and everything they do because their work is critical to our community and they deserve to be celebrated!

Check back often as more HoCo Gratitude spotlight workers are added throughout the year!

Line

Selina Peterson @ Rathskeller Logo

HocoG Rathskeller

Manager, Rathskeller

Selina has been with Rathskeller for 2 years

What is your favorite thing about working in the hospitality industry?

"When people have a really great time, I enjoy being a part of that."

What do you want your customers to know about working in hospitality?

"Hospitality isn't easy but everything we do is supposed to make it look easy. Being successful is making something hard look easy."

 

Line

Kara Lovalvo @ Aida Logo

Cara Grat.

Chef, AIDA Bistro & Wine Bar

Kara has been with AIDA for 3 years

What is your favorite thing about working in the hospitality industry?

"I grew up with my mom cooking a different meal almost everyday. It became a part of my life experience. I took that passion into culinary school. This encouraged my career choice to cook for the rest of my life. Now, I can see almost immediately, the impact my team has on our guest experience."

What do you want your customers to know about working in hospitality?

"It is a high energy, high stress job. Our biggest challenge is maintaining consistency and managing everyday challenges. The last 2 Covid years have given me the strength and knowledge to handle almost anything. I am more confident than ever in what me and my team can handle each day."

Line

 

James McGrady @ Decadent Logo

James McGrady - Decadent

Barista & Supervisor, Decadent Dessert Bar

James has worked at Decadent for 2 years and 2 months, since the day it opened on March 13, 2020. 

What is your favorite thing about working in the hospitality industry?

Food and Drink is comforting for many people and I get to bring that warmth to them. Sometimes you do an especially good job, or maybe it hits them just right and people get this look of satisfaction. I love that.

What do you want your customers to know about working in hospitality?

I want my customers to know that their smile means more to me than they realize.

Line

 

Gladis Cueva Diaz @  Homeoowd Suites Logo

Gladis Homewood 1

 

Food and Beverage Supervisor, Homewood Suites

Gladis has been with Homewood Suites for 19 years. 

What is your favorite thing about working in the hospitality industry?

Getting to talk to my regulars, meet new regulars and help people. I love what I do. I enjoy my work, I love coming in every day.

What do you want your customers to know about working in hospitality?

I love what I do. I enjoy my work, I love coming in every day.Line

Pete Murphy @ Walkers Tap and Table Logo

Pete MurphyBartender @ Walkers Tap & Table

Pete joined the team at Walker's 6 months ago.

What is your favorite thing about working in the hospitality industry?

"I enjoy creating both cocktails and an experience that guests cannot get at any other establishment. Which cultivates an experience that turns a one-time guest into a regular."

What do you want your customers to know about working in hospitality?

"Regardless of what is going on there is a lot that goes into ensuring a perfect guest experience."

 

Line

Sharon Chen @ Sushi Q Logo

Sharon Chen

Manager, Sushi Q Elkridge

Sharon has worked at Sushi Q in Elkridge for 7 years.

What is your favorite thing about working in the hospitality industry?

"Making money!"

What do you want your customers to know about working in hospitality?

"It can be very challenging"

Line

 

Tracy Kreiter @ Turf Valley Logo

Tracy Turf Valley

Director of Sales @ Turf Valley Resort & Spa

Tracy has been with Turf Valley for 17 years!

What is your favorite thing about working in the hospitality industry?

"Being such an integral part of our clients' lives has been the most rewarding aspect of working in the hospitality industry. We see everything; from baptisms, to weddings, to business meetings, to celebrations of life. We experience every part with our clients and it's a privilege to be on this journey with them."

What do you want your customers to know about working in hospitality?

"Working in hospitality isn't easy but sure is fun!"

Line

 

Noelle Sment @ Tinos Logo

Grat. Tinos

Director of Catering & Special Events/Adviser @ Tino's Italian Bistro & Wine Bar

Director of Catering & Special Events/Adviser for a long time!

What is your favorite thing about working in the hospitality industry?

"Supporting customers in every aspect of their planning to detailed timing and coordination of each event to the creation of menus and obtaining event resources."

What do you want your customers to know about working in hospitality?

"Working in hospitality also means providing continuous outreach within the community and local businesses."

Line

HG Button1Next Page Button